CHARLOTTE (QUEEN Town Information) — Zero stars for purchaser assistance! A shipping driver was caught on digicam throwing an get of foods into the street.

Queen Metropolis News spoke with the man or woman who put the purchase about what particularly took place. Scarlett Castillo said she ordered some burgers and a salad from two distinctive places to eat on Tuesday but never acquired to consume them since her DoorDash driver practically chucked her foodstuff into the avenue.

Doorbell online video acquired by QCN displays the incident from north Charlotte. In the video, you can see a guy and girl in a white pickup truck halt in entrance of the driveway and toss two luggage out of the vehicle.

The man can be read shouting an expletive ahead of driving off.

The lady who ordered the foods claimed she has no concept why the drivers reacted that way. She contacted DoorDash and they gave her a comprehensive refund after observing the video, so she’s pleased all the things acquired sorted out. She tells QCN she was just perplexed and seriously taken aback.

She claimed she’ll even now purchase through DoorDash but she’ll go pick up her foods instead of acquiring it delivered.

A DoorDash spokesperson viewed the video and explained to QCN they consider this habits unacceptable and falls shorter of their high anticipations. They directed QCN to their deactivation coverage, declaring drivers will need to manage a sure buyer score and completion charge to stay eligible.

If they slide below a 4.2 ranking or 80 per cent completion level, the accounts get deactivated.