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A woman took to social media in dismay just after exploring that her meals buy experienced been remaining on the ground outside the house her doorway by the Grab shipping and delivery rider.

Ms Kenny Wong added in a July 12 (Tuesday) article on the Complaint Singapore Facebook page that she experimented with to phone Grab’s hotline lots of moments to complain about the unhygienic delivery, but bought no reply.

When she at last received via by way of the suggestions chat on the Grab application, she was informed that it was previous 12 hours due to the fact the food experienced been delivered “so investigation cant be performed. 

It’s definitely bad service furnished from the delivery team up to the administration I guess,” she extra.

Ms Wong posted a photograph of a plastic bag made up of her food items buy put in front of a floor mat outside a gate.

She wrote in her put up, “The driver just put the food stuff in a pretty negative manner. I discovered my foods at the ground outdoors my door gate. The driver didn’t use the doorbell nor phone my mother in-law whom just outside the house dwelling place looking at the Television. 

The driver /shipping and delivery particular person mad to just place the food in the floor no hygiene and respect !!! hope get will search into this.”

She extra in a postscript that there is a hook on her gate and that her unit has a doorbell.

Moreover, her mom-in-regulation had been in the dwelling place waiting around for the supply, as Ms Wong was bathing her toddler close to the time the rider sent the food items.

“I’m a platinum seize member , and not a first time seize person I’m just shocked of this sort of issue occurred +the bad management response,” Ms Wong additional.

Many commenters agreed with her.

Some netizens sympathized with her but requested her not to be far too really hard on the shipping and delivery rider.

Some commenters wrote that on the other hand, how the food items was delivered to Ms Wong is particularly how numerous want their orders to be offered to them, which may well result in some confusion to shipping riders.

A further wrote that the rider could have at minimum knocked on Ms Wong’s doorway.


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